Membership Associate

Position Summary:

The Berkshire Museum seeks an administrative staff member for the Development Office. The Membership Associate will report directly to the Membership & Development Manager. They are the key staff member responsible for entering and maintaining all member communications, including membership cards, renewals, and outreach, and assisting members with inquiries.

The Membership Associate will also participate in event planning and implementation alongside the Development Office, including both member-exclusive and fundraising events.

Primary Functions and Major Responsibilities:

This position will assist with all aspects of the Development Office including, but not limited to, membership communications, membership renewals, special events, and creation of membership materials.

Key Responsibilities:

· Responsible for entering and managing all member data into the database including activities, event attendance, notes, and other information.

· Serve as a daily key point of contact for members.

· Work with the Membership & Development Manager and the Chief Engagement Officer to develop strategies to increase revenue through membership, events, and annual giving.

· Assist with museum fundraising events as well as board and committee meetings as needed.

Qualifications

· Excellent writing skills with an entrepreneurial spirit and creative style

· Strong communicator working well with museum members through phone calls, emails, letters, and in-person.

· Strong organizational and time management skills; highly self-motivated and energetic, ability to show initiative and work independently.

· Ability to handle simultaneous, multiple projects, work flexibly in a team environment, and collaborate with coworkers.

· Strong technological skills and computer literacy, Altru database experience a plus.

· Experience with grants preferred.

· Ability to work some evenings and weekends, and easily accept other duties and tasks as assigned.

Compensation:

· The Membership Associate is a full-time salaried position with generous benefits; salary is commensurate with experience.

To Apply:

Send a letter of interest and resume to William Demick, Membership & Development Manager at wdemick@berkshiremuseum.org.

Position is considered open until filled.

Berkshire Museum is a 501(C)(3) nonprofit Equal Opportunity/Affirmative Action employer. We are committed to cultivating an inclusive, equitable, accessible, and welcoming environment for all employees, volunteers, and guests and encourage any individual interested in working with the Museum to apply.

Job Type: Full-time

Salary: $36,000.00 – $38,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Pittsfield, MA 01201: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school diploma or equivalent (Required)

Experience:

  • Databases: 1 year (Preferred)
  • Experience with Altru and/or another CRM is a plus
  • Microsoft Office: 2+ years (Preferred)

Work Location: In person at the Berkshire Museum

The person must be committed to the Museum’s Diversity, Equity, Inclusion and Access mission; dedicated to integrating accountability across all efforts to support and sustain an anti-racist, racially equitable organization; demonstrate a passion for advancing organizational DEIA objectives and supporting others to approach all activities with an equity lens.

Job Type: Full-time

Pay: $36,000.00 – $38,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

About Berkshire Museum

The Berkshire Museum is a museum of natural science, history, and art. Our mission is to bring people together for experiences that spark creativity and innovative thinking by making inspiring educational connections among the more than 40,000 works in the museum’s collection. The Berkshire Museum welcomes nearly 50,000 visitors each year, offering a vibrant roster of exhibitions, attractions, and activities for all ages. The museum provides more than 29,000 student experiences annually, at the museum and out in the community, and close to 700 public programs of all kinds, from films and talks to performances, camps, hands-on workshops, and demonstrations.

Businessman Zenas Crane founded the Berkshire Museum in 1903 to be a “window on the world” for the people of Western Massachusetts. An encyclopedic collection of more than 40,000 historic objects, natural specimens, art, and antiquities forms the core of its interdisciplinary exhibitions. Now the museum is embarking on plans to repair and re-imagine the museum, respectful of its more than century-old building. The museum is committed to ensuring facilities are updated to contemporary museum standards and to creating a platform for exciting new experiences based on community input, true to the museum’s mission and financially sustainable.

Among the museum’s highlights are Nathaniel Hawthorne’s writing desk; the polar suit and sled used by Matthew Henson, who is recognized as the first African American Arctic explorer and was a member of Admiral Peary’s North Pole expeditions; and from ancient Egypt, the mummy of Pahat, a priest from the Ptolemic period [332 – 30 B.C.E.], which has fascinated generations of visitors.  In the 1930s, the Berkshire Museum was the first to commission two site-specific mobiles from Alexander Calder, which can be seen in the museum’s theater.

The aquarium features more than thirty tanks and terrariums housing both native and exotic fish, reptiles, and amphibians, ranging from frogs and turtle species that inhabit Berkshire ponds to twenty-five species of coral. Notable in the natural science collections are fossils, a 143-pound meteorite, and representations of Berkshire ecosystems including local mammals, birds, and fish. Thousands of shells from around the globe and a fine assortment of rocks and minerals are part of the collection, as are numerous insect and butterfly specimens.

Three areas of the museum are dedicated to interactive engagement. The Feigenbaum Hall of Innovation features artifacts, exhibits, and activity stations that explore the ongoing technological innovations of Berkshire residents’ past and present. Lab 102 is a hands-on space dedicated to creativity and discovery for children, with a variety of building materials from blocks to snap circuits, and special activities designed for early learners. Berkshire Museum has been a vibrant center for culture and learning for more than one hundred years and continues to play a key role for our community in Pittsfield and the Berkshires.